Delivery service for pharmacies.
All of Quebec.
Complete delivery management for pharmacies — drivers, software, and support included.
Who we are
Our mission
Medic Livraison is a Quebec-based company specializing exclusively in medication delivery, designed to meet the operational and financial realities of pharmacies.
Created by pharmacists
Built by pharmacist managers who understand the daily challenges and real needs of pharmacies from the inside.
Built by engineers
Developed by software engineers with advanced technological expertise to deliver a reliable and high-performance solution.
Enabling pharmacies to continue offering delivery
Medic Livraison's mission is simple: enable pharmacies to continue offering medication delivery to their patients without bearing the complexity or the financial and administrative burden. Delivery being an essential service, but offered free to patients, our goal is to help pharmacies reduce costs, simplify management, and ensure continuity without compromising service quality.
Our three pillars
Reduce costs
Optimize delivery-related expenses while maintaining quality service.
Simplify management
Eliminate the administrative and operational complexity of delivery.
Ensure quality
Guarantee reliable and professional service for your patients.
Designed for the pharmacy owner
Every aspect of Medic Livraison — from pricing to technology to driver organization — has been designed with the realities of pharmacy management in mind.
Reduce operational burden
Offer predictable costs
Preserve pharmacist control
Support the team daily
How it works
Create the order
Enter patient details and mark as ready. Takes 30 seconds.
We handle delivery
Medic Livraison assigns a driver and manages all the logistics for you.
Proof and payment
Receive delivery proof with signature. Card payments go directly to your bank account.
Free Software. Powerful Features.
No extra cost. No hidden fees.
Aperçu du logiciel
Complete Traceability
- Real-time tracking from creation to delivery
- Full audit trail of every status change
- Timeline: Created → Assigned → Delivered
Flexible Payments
- Drivers accept cash AND card
- Send payment links before delivery
- Automatic payment reconciliation
Proof of Delivery
- Photo proof at delivery
- Customer signature capture
- Never wonder "did they receive it?"
Smart Dashboard
- See all orders at a glance
- Kanban board view by status
- One-click order creation
Patient Management
- Store addresses and contact info
- View order history per patient
- Import existing patient lists
Recurring Orders
- Automatic recurring deliveries
- Weekly, biweekly, monthly schedules
- Perfect for Dispill & RPA
Incident Management
- Report and track delivery issues
- Photo evidence attachment
- Priority levels and resolution tracking
Reports & Analytics
- Delivery success rates
- Financial reports (collected amounts)
- Export to CSV for accounting
Equipped Drivers
Our drivers are equipped with a cutting-edge mobile app that allows them to optimize every delivery.
Learn more
Explore our resources to better understand pharmacy delivery and our approach.
Frequently Asked Questions
Everything you need to know before getting started.
You can be up and running in less than 24 hours. After signing the contract, we create your account, give you dashboard access, and train you in 30 minutes. That's it.
The driver returns the order to the pharmacy the same day. An incident is automatically created in the system so everyone can track what happened and take the necessary steps.
Multiple options: cash or card payment to the driver, payment link sent via SMS before delivery, or order marked as prepaid. Everything is reconciled automatically.
Your dashboard displays each order's status and the exact time of every status change. You always know where a delivery stands.
Our drivers are equipped with insulated bags to maintain the cold chain. Sensitive orders are identified and treated as priority with strict protocols.
The software is designed to be intuitive. Initial training takes 30 minutes and we provide ongoing support. Most pharmacies are autonomous from day one.
Yes, importing is possible. Our team personally assists you to migrate your existing patient lists. Your data remains yours and is stored securely.
Medic Livraison — une solution simple, structurée et pensée pour les pharmacies.